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Billie Joe and Mike are launching a coffee company


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16 hours ago, kaylubd said:

Hey! I got my tracking! Should be coming this Saturday! :dance:

Got my tracking too, and at first it said Saturday but now it's saying Friday! Just gotta make sure I leave a note for UPS 'cause they always come when I'm not there and they never leave the package on my doorstep unless I put a note on my door instructing them to leave it.

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35 minutes ago, Jimmy Strummer said:

Got my tracking too, and at first it said Saturday but now it's saying Friday! Just gotta make sure I leave a note for UPS 'cause they always come when I'm not there and they never leave the package on my doorstep unless I put a note on my door instructing them to leave it.

When did you order yours? Mine still hasn't shipped. 😔

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16 minutes ago, RustyShackleford said:

When did you order yours? Mine still hasn't shipped. 😔

Have you reached out to Warner? They only updated my package and sent me the tracking when I emailed them last night asking about it. 

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1 hour ago, kaylubd said:

Have you reached out to Warner? They only updated my package and sent me the tracking when I emailed them last night asking about it. 

No, but I'll do that right now!

Their response: "Thank you for contacting us. Your order is currently processing. Once it ships from our warehouse, we'll send you an email confirmation. We appreciate your patience! Please let us know if you have any questions or concerns."

 

Jokes on them. I'm not patient AT ALL. I am impressed with their response time though. 😝

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Ordered on the 8th and the status isn't shipped yet.  I guess I'm spoiled from Amazon Prime, but GreenDay.com is just slow.   Feel like it should at least be on the way by now.  

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49 minutes ago, That Dude said:

Ordered on the 8th and the status isn't shipped yet.  I guess I'm spoiled from Amazon Prime, but GreenDay.com is just slow.   Feel like it should at least be on the way by now.  

Make sure you reach out to customer service. I didn't get my tracking or any updates until after I emailed them. 

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19 hours ago, kaylubd said:

Make sure you reach out to customer service. I didn't get my tracking or any updates until after I emailed them. 

I got my tracking number last night, and it's still saying this on "UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information." Did yours ever say that before updating? I'm wondering if they typed the number wrong or something.

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3 minutes ago, RustyShackleford said:

I got my tracking number last night, and it's still saying this on "UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information." Did yours ever say that before updating? I'm wondering if they typed the number wrong or something.

I think it just means there's no information ready yet. I usually see messages like that when I check tracking before anything really happens, so I think it's pretty normal.

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9 hours ago, RustyShackleford said:

I got my tracking number last night, and it's still saying this on "UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information." Did yours ever say that before updating? I'm wondering if they typed the number wrong or something.

Mine said that for 2 days before it got updated. Mine is about an hour away from me right now but it still says that I won't be getting it until Monday. I don't think ups delivers on Saturdays, I might be wrong about that though

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6 minutes ago, Maddie86 said:

Mine said that for 2 days before it got updated. Mine is about an hour away from me right now but it still says that I won't be getting it until Monday. I don't think ups delivers on Saturdays, I might be wrong about that though

UPS doesn't deliver Saturdays, but if they shipped yours as UPS Surepost like they did mine, they'll transfer it to USPS for delivery. I'm pretty annoyed that they did that, after charging $10.99 for shipping the bundle. I paid an extra $3.50 to UPS to upgrade to ground shipping to save a day.

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Just sent a message about my order not even being processed a week after I ordered.   

Will Billie give me a call personally, or will it be via text?   I'd rather it be text, but Billie may be old school.   

I guess I'd answer for him if I wasn't at work or anything.  

 

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On 2/12/2020 at 6:55 PM, kaylubd said:

Make sure you reach out to customer service. I didn't get my tracking or any updates until after I emailed them. 

Emailed them a few days ago.

Is the official site always this slow or is there an issue ordering Father of All Dark Roasts?  

I'm a patient fellow, but a coffee addict as well.  I've went through a whole other bag while waiting!

 

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16 minutes ago, That Dude said:

Emailed them a few days ago.

Is the official site always this slow or is there an issue ordering Father of All Dark Roasts?  

I'm a patient fellow, but a coffee addict as well.  I've went through a whole other bag while waiting!

 

Their customer service seems realllllly slow, which feels like a huge oversight with this release. The coffee has been avaliable to pre-order since September. Why is it taking so long to get to people? 

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Long time lurker, first time poster, but wanted to chime in that I got mine yesterday evening. I was surprised to see that the coffee is pre-ground. It says so on the store, but I assumed it would be Whole Bean. Doesn't look like there is a Father of All Dark Roasts whole bean option. Mug is awesome though! rpx36z5rubh41.jpg

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1 minute ago, DadBod said:

Is the mug ceramic or metal? I’m really considering getting just the mug (I don’t drink coffee).

 

It says it's ceramic, but has some of the same properties as metal mugs, though heartier than other metal mugs and not as hot when you pour hot liquids in it. I have the other Oakland Coffee mug and it's about the same. They're sturdier than standard ceramic. I accidentally dropped my Oakland mug from like 4 feet up and it didn't break. 

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Just now, GRNSTR10 said:

 

It says it's ceramic, but has some of the same properties as metal mugs, though heartier than other metal mugs and not as hot when you pour hot liquids in it. I have the other Oakland Coffee mug and it's about the same. They're sturdier than standard ceramic. I accidentally dropped my Oakland mug from like 4 feet up and it didn't break. 

Sweet! I have a “camping” style mug a got from a conference and I really like it, so i was curious if this was similar and it sounds like it is. Gonna have to order it soon...

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4 hours ago, DadBod said:

Is the mug ceramic or metal? I’m really considering getting just the mug (I don’t drink coffee).

It’s metal enamel (it says non microwaveable)

Got mine too

 

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