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¡Uno!, ¡Dos!, ¡Tre! Box Set


Fuzz

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This is getting absolutely ridiculous. I can understand it being a day or two late, but now that the weekend's here it'll be a week overdue. And I somehow doubt it'll be here on Monday.

This is why I never preorder stuff. :/

Also, I was just on the Official Webstore, and this was posted:

¡Uno! (available on September 25th) is the first release in the ¡Uno!, ¡Dos!, ¡Tré! trilogy from Green Day. Said Billy Joe, "This is the best music we've ever written, and the songs just keep coming. Instead of making one album, we are making a three album trilogy. We just can't help ourselves ... We are going epic as fuck!"

Billy Joe. BILLY Joe. Very professional guys. :ermm:

(^ Probably already posted about, but the whole situation is just pissing me off. This was organized terribly.)

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This is getting absolutely ridiculous. I can understand it being a day or two late, but now that the weekend's here it'll be a week overdue. And I somehow doubt it'll be here on Monday.

This is why I never preorder stuff. :/

I understand you =/ Such a frustrating waiting...

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i didnt pre order the trilogy box set because well i kinda forgot and it was a bit pricey but i fell for the uno! with tshirt on amazon and it arrived exactly on schedule i even got an email to say that they would have to put back the delivery date so loving amazon for their organisation.

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It's insane that the biggest fans, who pre-ordered this months in advance, get fucked like this.

The album came out exactly a week ago where I live.

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OMFG!!!!!!!!!

woke up begging for it to be here....

This is just s**t service from Greenday.com

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I live in the US and mine came a day early. I'm sorry so many of you are getting screwed over. =/

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It's pretty sad actually that the most dedicated fans of the band that bought these exclusive sets and supported the band and label by doing this get bent over by poor managing with the shipping and delivery.

It would be acceptable if it is 1 day late, but 2 days is already pushing it. I would have assumed that they would've planned it so that we get it 1-2 days early so that if there are problems, then there would be enough time to get it sorted so that the errors could be fixed.

As a company you would think they would like to please the most dedicated fans and supporters so that they will stick with it and buy much stuff in the future as well.

The execution was really poor and mismanaged here.

I am very surprised that they didn't get this right.

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I just checked the status of mine and it's STILL in the US. It hasn't even left yet. How dissapointing. I could've just gone to my local record store and purchased it from there saving me all this waiting around.

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All you guys in the States who are still waiting should speak up. Many of you have written to Warner asking what the fuck, but you ought to be demanding a refund of your shipping cost. These things were promised in your hands by the album's street date.

Only reason I limit it to people in the US is, it seems like everybody else was warned that it could be 4-6 weeks. I'm sorry for you guys too though, because the way they worded all that is a little misleading.

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I was expecting to wait a while, but I thought they would at least have it shipped on the 25th or something, y'know?

I feel for all you guys in the states who haven't received anything - definitely e-mail warner and tell them what the go is.

I'd be hell pissed.

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Mine showed up. The contents were intact as far as I can tell, and still shrink-wrapped. But the shipping box itself was opened. WAT.

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This is so upsetting to see everyone being left in the dark with their box sets. Hopefully the shipping process for Dos is a lot less stressful for those who are having troubles now. Mine came in almost a week late, didn't bother me much since I still got the download for the album at exactly midnight so I got to listen either way, but would've been nice to have the box that same day too. :S

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So a UPS truck followed me into my cul de sac today when I was coming home from the store and I was super excited because I thought it might be my physical copy of ¡Uno! finally! But then it just kept going and stopped at another house. I was so pissed! This happens every damn time! We do not frequently have UPS trucks come around, but when I'm expecting a package, suddenly they start showing up all the time and always go to a different house! What the hell is up with that?! :mad:

I want my ¡Uno!! Yeah I have the digital copy, but it's just not the same as actually being able to hold it in my hands.

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I ordered mine the last day they were up and it came today, that's shitty that people who ordered months ago still don't have it.

EDIT:

Think when Dos comes we'll get a placeholder of just Tre?

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So a UPS truck followed me into my cul de sac today when I was coming home from the store and I was super excited because I thought it might be my physical copy of ¡Uno! finally! But then it just kept going and stopped at another house. I was so pissed! This happens every damn time! We do not frequently have UPS trucks come around, but when I'm expecting a package, suddenly they start showing up all the time and always go to a different house! What the hell is up with that?! :mad:

I want my ¡Uno!! Yeah I have the digital copy, but it's just not the same as actually being able to hold it in my hands.

You're looking for the wrong vehicle! It is coming by mail. Look for the mail carrier. At least mine came by mail.

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this is just annoying me now...

been waiting for this to come for 4 day now since the release date...

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So I sent TWO stern emails to Warner yesterday and today and this is what they sent me:

Hi Ashelie,

I am sorry that you have not received your shipment as you expected. I apologize for the delay. Our warehouse found a few orders left behind on the shipping dock which ended up shipping late, on 9/27.

However, I can now assure you that your package is on the way, tracking number (insert bunch of numbers). Please note, tracking results may not appear immediately and can take up to 24 hours before the record is available.

Since we are shipping from TN, you should see delivery early next week. If you don't receive your order something early next week, please respond back to this email.

Thank you for your support,

Green Day Customer Service

I like how they added the few :thumbsdown: because, obviously, more than a few people's orders are late. I checked my tracking number and it says it should be here on the 1st. It better be.

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So I sent TWO stern emails to Warner yesterday and today and this is what they sent me:

Hi Ashelie,

I am sorry that you have not received your shipment as you expected. I apologize for the delay. Our warehouse found a few orders left behind on the shipping dock which ended up shipping late, on 9/27.

However, I can now assure you that your package is on the way, tracking number (insert bunch of numbers). Please note, tracking results may not appear immediately and can take up to 24 hours before the record is available.

Since we are shipping from TN, you should see delivery early next week. If you don't receive your order something early next week, please respond back to this email.

Thank you for your support,

Green Day Customer Service

I like how they added the few :thumbsdown: because, obviously, more than a few people's orders are late. I checked my tracking number and it says it should be here on the 1st. It better be.

I know!! It sucks! I ordered mine back in the middle of August, so I think I should fucking get it now, thanks! I've been waiting long enough! Before I even ever got my tracking number and everything I went through this whole rigmarole trying to track down my confirmation because they never sent me an email with the information even though it showed up on the credit card statement. So I called and emailed several time and they finally gave me the stupid stuff. I hate bureaucracy. :angry

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Whats the email to complain ? Mines still hasn't came today now i have to wait a whole weekend. -_-

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You're looking for the wrong vehicle! It is coming by mail. Look for the mail carrier. At least mine came by mail.

Well that explains a lot. But not why my package isn't here yet!

Whats the email to complain ? Mines still hasn't came today now i have to wait a whole weekend. -_-

I would totally give you the email to complain to, but for some reason I can't find the address I sent it too! I looked through every email in my sent box and it didn't seem to be there. =/

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