Annie, get your gun Posted September 6, 2012 Share Posted September 6, 2012 I don't understand... they send the link through e-mail (which doesn't seem to have a download limit), but then in your store account you only have 3 shots. They delayed the release date, but looks like they didn't make sure everything will work out fine by then. I hope they can fix it all as quick as possible and that they'll do it ok. I don't people to have so many problems like this Link to comment Share on other sites More sharing options...
whatshername-thefrenchy Posted September 6, 2012 Share Posted September 6, 2012 Hi guys! I wasn't able to read all the messages with this topic so I don't know if my post might help anybody but here is what happened to me with the downloads of Kill the DJ and Oh love. I live in france by the way. 2 days ago my boyfriend bought me the ultimate box set for my birthday and of course I tried to download "Oh love" as soon as possible. But when I entered my code on 7digital.com to get the free single they told me the code was wrong and that I sould chek and try again (I copied and pasted it so it couldn't be wrong). So after trying for several times I wrote a mail to the customer service of 7digital telling giving them my code. And today when I tried again at first I tried to enter the code with Kill the DJ, it didn't work, then I tried with oh love and it worked (yay!) and then I tried again with kill the dj and it worked again. That's weird... But anyway I've got my singles! I hope it will help somebody. Link to comment Share on other sites More sharing options...
Martyn Posted September 6, 2012 Share Posted September 6, 2012 just some info about the downloads. this is from Warner UK so it wont be applicable to everybody. "We are indeed sending Kill the DJ out asap - please note, this is an extra free track (this is in addition to the 3 free tracks the customers get with their box set purchase) We are also in the works for sending a 3rd track out (the second of the 3 free tracks!) - out as soon as possible. This will be another album track from UNO. All box set customers will be notified by email when the track(s) are ready to download." It's not really an "extra free track" if you've already paid for it as part of the full albums! but wow, this is a mess...ah warner... Link to comment Share on other sites More sharing options...
netty Posted September 6, 2012 Share Posted September 6, 2012 erm...it does say it is in addition......which means it hasn`t been paid for! yeah its a track off the albums...but so are the other singles. Link to comment Share on other sites More sharing options...
CGS Posted September 7, 2012 Share Posted September 7, 2012 I ordered the box set but the idiot club code doesn't work. It say's when I enter it "Coupon not found, please check coupon code" :/ I already emailed but why doesn't it work!? How much until they reply back? is there a phone number? It's said that since the first try so it can't be used. Damn! Help? Link to comment Share on other sites More sharing options...
St_Jimmy_10 Posted September 7, 2012 Share Posted September 7, 2012 This may of been covered but do you get a code for the Idiot Club as soon as you buy the boxset or does it come along with Uno? Link to comment Share on other sites More sharing options...
DoodleBob Posted September 7, 2012 Share Posted September 7, 2012 Oh my god what a mess this is. Link to comment Share on other sites More sharing options...
InsideOut Posted September 7, 2012 Share Posted September 7, 2012 This may of been covered but do you get a code for the Idiot Club as soon as you buy the boxset or does it come along with Uno? You get the code as soon as you buy the box set. Link to comment Share on other sites More sharing options...
Chelsea831 Posted September 7, 2012 Share Posted September 7, 2012 I still haven't been able to order the box set and I've been trying for over a month! Every time I try to go to checkout it just says my cart is empty! I've already used different log-ins, computer browsers, etc. and I've emailed Warner Bros multiple times about the issue. They were so un-helpful and just suggested what I told them I'd already done. I don't think they even bothered to read my message... Is anyone else still having this problem? How did you fix it? I'm sooooo close to just asking someone online I can trust to buy it for me and I can send them the money. This is getting fucking ridiculous. Link to comment Share on other sites More sharing options...
unexplainedbacon Posted September 7, 2012 Share Posted September 7, 2012 Can i just ask, at the bottom of my order when i review it, there's a "7digital download code", what is this? And i still haven't been sent the code for oh love! lmfao. They replied to my e-mail denying that !cuatro was available, well i sent them a screenshot of my account that gives a code for it. Ah, sweet bollucks. Link to comment Share on other sites More sharing options...
SamMacs Posted September 7, 2012 Share Posted September 7, 2012 Can i just ask, at the bottom of my order when i review it, there's a "7digital download code", what is this? And i still haven't been sent the code for oh love! lmfao. They replied to my e-mail denying that !cuatro was available, well i sent them a screenshot of my account that gives a code for it. Ah, sweet bollucks. That is your Oh Love code , use it on 7digital and it should work. But did you get an email that had Idiot Club & Single code when you ordered? That's how it was for me anyway. Link to comment Share on other sites More sharing options...
Katarina. Posted September 7, 2012 Share Posted September 7, 2012 It's not really helping when I'm reading all these posts about problems with the box set, while I'm planning to order that box set really soon. The release date for Europe is in exactly two weeks now. They better fix all those download errors or else it will be chaos when ¡Uno! gets released Link to comment Share on other sites More sharing options...
BradGreenDay Posted September 7, 2012 Share Posted September 7, 2012 Hope they get the downloading stuff right... because if there is alot of fans will be pissed Link to comment Share on other sites More sharing options...
petros Posted September 7, 2012 Share Posted September 7, 2012 I try to buy it but when I have everything filled and press Place Order I get a message "Invalid street. Please verify your data." I tried in both greek and english characters but the problem remains.I e-mailed them but has anyone of you had the same problem? Link to comment Share on other sites More sharing options...
burnout409 Posted September 7, 2012 Share Posted September 7, 2012 How many singles are we supposed to have got now? this whole things a bit of a mess :/ Link to comment Share on other sites More sharing options...
Anja Posted September 7, 2012 Share Posted September 7, 2012 I'm really confused about this second download link cause apparently some have got it already and some haven't (including me). Is it supposed to be for Americans only? Or does everyone else in Europe get it as well? This is so confusing. I seriously hope they'll solve everything before Uno comes out! Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 7, 2012 Share Posted September 7, 2012 this turned into a complet mess!! i wont do this again (preorder from the gd store)..but, i needed to do this just because the making of dvd is exclusive and wont be a standalone product :/ i dont care about this singles...but i get my physical/downloadable copies of the albums later than they promised ("on their individual street dates") i will be very very pissed.. Link to comment Share on other sites More sharing options...
NoVaCaInE! Posted September 7, 2012 Share Posted September 7, 2012 I got a reply back from warner - "Hi Darren! Many thanks for your email. You will shortly receive an email in regards to your 'kill the DJ' download. Please note that in some cases email confirnmation regarding downloads end up in your SPAM FOLDER. If you do not receive any download please do not hesitate to contact us. Thanks, Elvis Ifeanyi Warner Music Customer Service" No sign of any email yet, but I'll just keep positive i dont care about this singles...but i get my physical/downloadable copies of the albums later than they promised ("on their individual street dates") i will be very very pissed.. Yeah I'm wondering about this "street date" thing, Uno comes out on the 21st September in Ireland, yet I've seen a post here saying the date for uno under their account says 25th (fellow Irish person). Why did they say you'll get Uno on its street date if it's just going to be the 25th everywhere. Part of the reason I ordered the ultimate box set was because it said you'll get the digital and physical copies on their street date. Before ordering I expected the physical Uno cd and slip case to be a bit later than the 21st, but I assumed the digital download of Uno would be out midnight the 21st. It's gonna piss me off if I'm left waiting when I could've just went to a record store on te 21st and got Uno. Link to comment Share on other sites More sharing options...
petros Posted September 7, 2012 Share Posted September 7, 2012 It worked :runaround: I got my e-mails immediately after I pre ordered and I was afraid cause so many people had problems. I'll try my downloads now! Link to comment Share on other sites More sharing options...
CocaColaX Posted September 7, 2012 Share Posted September 7, 2012 To anyone who got the kill the dj link, did you make an account with 7 digital or was 7digital mentioned at all in the email you got with the idiot club code? I'm wondering now whether I'm supposed to just go to 7 digital and go to buy the track and use the code that I got, but I'm afraid to in case it fucks up somehow When I placed my order, I got an email with a code for 7digital, which worked for Oh Love ( I was told to keep this code for all downloads). When I tried to use it (in the UK store), when Kill the DJ was released, it would not work, so I emailed them. Eventually I got a reply saying it " was not part of the box set". So I just decided to wait on the album, but sent another email asking what the other 2 free singles were, and what the release dates were. I got a message back today advising that I should have got an email this week, with a link for Kill the DJ, which I didn't. Anyway, I went back into the 7digital store (where I had created an account to get Oh Love), and the code now works for Kill The DJ. I don't think they have a clue, just hope the actual physical cd's/dvd arrive OK, and don't go missing in the post, as they are not very good at customer service, and you can't even phone them either, I don't think. Link to comment Share on other sites More sharing options...
.................... Posted September 7, 2012 Share Posted September 7, 2012 Actually when everyone is telling about their problems, I'll tell mine I ordered the box set about a month ago, and it worked properly. When Oh Love was released, I made an account to 7digital and bought the single with the voucher code that I got with my e-mail. And now, I still haven't got the e-mail for Kill The DJ. First I tried to upload it from 7digital just the same way as Oh Love but it didn't work. So I logged in to my account in the store, it said that there's a download available, I clicked the link but it didn't work. It just showed some numbers and words (I saved it but it's on my other computer..) and took one of the uploads. But I'll be patient and wait for the e-mail. Link to comment Share on other sites More sharing options...
Anja Posted September 7, 2012 Share Posted September 7, 2012 Since I never got a mail about a new download, I just checked my mails for the link to the GD 7Digital store. When I clicked the link though, nothing happened so I just put it in Google. Took me a bit to find the link to Kill the DJ, but guess what? It worked in the end Link to comment Share on other sites More sharing options...
petros Posted September 7, 2012 Share Posted September 7, 2012 Why do you care so much about the download of Kill The DJ anyway ? You can download a track easiest just for googling it.The real purpose of this boxset, at least for me, are all the cool stuff that come with the albums I was gonna buy anyway. I actually kept the version of Oh Love non my iTunes I didn't need the one they sent me. Link to comment Share on other sites More sharing options...
Anja Posted September 7, 2012 Share Posted September 7, 2012 Personally, I don't care since I got an MP3 of the song anyway weeks ago. I just want to know that things actually work so I know I will get UNO on the release date and not days later! Link to comment Share on other sites More sharing options...
SamMacs Posted September 7, 2012 Share Posted September 7, 2012 I don't care too much about the Kill The DJ single either, but I sent them an email where I said that I haven't gotten it. Their answer was basically: You should have received an email confirmation regarding your 'KIll the DJ' download. Please note that in some cases it may have ended up in your SPAM FOLDER.I would know if I gotten it ! I really hope that I get the physical cd book at the release day as promised, because I doubt that it won't be any problems with the Uno download. Edit: It's not that I don't care for the song, I love it. Have the single already Link to comment Share on other sites More sharing options...
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