DarrenDookie Posted September 4, 2012 Share Posted September 4, 2012 Anybody not get an email for KTDJ yet? I already bought it off iTunes so I'm not too bothered about it, I'm just worried I'll be left waiting when the albums come out too Link to comment Share on other sites More sharing options...
gloria123 Posted September 4, 2012 Share Posted September 4, 2012 i got the email for KTDJ but i didn't make an account before ordering. so i emailed them and they said i need an account to get the downloads...but i got the downloads so i'm a little confused Link to comment Share on other sites More sharing options...
Alan86 Posted September 4, 2012 Share Posted September 4, 2012 Anybody not get an email for KTDJ yet? I already bought it off iTunes so I'm not too bothered about it, I'm just worried I'll be left waiting when the albums come out too Yeah I'm in the same situation. Not really bothered about the single either cause I bought it already but I want the album as soon as it's supposed to be available. Link to comment Share on other sites More sharing options...
DarrenDookie Posted September 5, 2012 Share Posted September 5, 2012 Yeah I'm in the same situation. Not really bothered about the single either cause I bought it already but I want the album as soon as it's supposed to be available. Uno! is supposed to be released here on the 21st but I've already come to accept that it'll be 25th or 26th even before I can get my hands on it The only thing in my account that I can download is "Digital Single 3" which I assume is Oh Love but I've used at least 2 downloads and it says I still have 3 left...? Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 5, 2012 Share Posted September 5, 2012 i got the email for KTDJ but i didn't make an account before ordering. so i emailed them and they said i need an account to get the downloads...but i got the downloads so i'm a little confused w8 w8...i registered myself before ordering the ultimate bundle and before the GD.com got a renewal...now after the renewal my account seems to be not excisting...should i register again? (with same acc/email?) Link to comment Share on other sites More sharing options...
NoVaCaInE! Posted September 5, 2012 Share Posted September 5, 2012 Uno! is supposed to be released here on the 21st but I've already come to accept that it'll be 25th or 26th even before I can get my hands on it The only thing in my account that I can download is "Digital Single 3" which I assume is Oh Love but I've used at least 2 downloads and it says I still have 3 left...? I have the exact same problem, except when I clicked download on digital single 3 it took a download and I got nothing. I'm worried now that cos I didn't get a link to kill the dj that it'll be the same kinda shit when UNO is released. When I check my 7digital thing oh love is listed under that, but no kill the dj. Link to comment Share on other sites More sharing options...
farley drexel hatcher Posted September 5, 2012 Share Posted September 5, 2012 Has anyone had any proper success with this? Ultimately I only really care about the CDs, as I'll download the singles illegally if need be (since I've already paid for them, I'll do that rather than jump through hoops for their download) but its disapointing how unorganised it is given how much it cost. I just hope they don't screw up sending out the CDs. Link to comment Share on other sites More sharing options...
Guest Posted September 5, 2012 Share Posted September 5, 2012 Not got my Kill The DJ download yet either :/ Link to comment Share on other sites More sharing options...
WhiteTim Posted September 5, 2012 Share Posted September 5, 2012 I made an account then ordered got the oh love on the website as soon it said order completed but got no email confirmation checked my cc and it took emailed em got the idiot club thingy so yesterday emailed bout kill the dj they say i checked out as guest and they can refund the $ and i can re purchased under an account i screenshot my account like i have one i opened it right before i placed the order... fuck the digital as long as i get the physical copies... Sad WMG hasn't fixed their on line orders since they are under a whole new company... Link to comment Share on other sites More sharing options...
21stcenturyidiot Posted September 5, 2012 Share Posted September 5, 2012 I can't get my download. I only have one D/L code and it won't work for Kill the DJ =/I've already bought Oh Love Link to comment Share on other sites More sharing options...
Jorik Van de Ven Posted September 5, 2012 Share Posted September 5, 2012 I wrote an email with the problem of the second download, this morning i got an email back with the actual KTDJ download link. Link to comment Share on other sites More sharing options...
scottrowan200 Posted September 5, 2012 Share Posted September 5, 2012 Iv had no email since my purchase when the set was first announced but I downloaded kill the dj over a week ago .? Link to comment Share on other sites More sharing options...
BradGreenDay Posted September 5, 2012 Share Posted September 5, 2012 I got Kill The DJ here about 13 hours ago.. seems like there is heaps of problems with downloading HOPE IT DOES NOT DO IT WHEN THEY RELEASE THE FULL ALBUMS!!!!!!!! Link to comment Share on other sites More sharing options...
Dori_Epiphone Posted September 5, 2012 Share Posted September 5, 2012 I don´t care about Kill the DJ I have it on my PC Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 5, 2012 Share Posted September 5, 2012 I don´t care about Kill the DJ I have it on my PC Good for you. /worthy post Link to comment Share on other sites More sharing options...
gloria123 Posted September 5, 2012 Share Posted September 5, 2012 w8 w8...i registered myself before ordering the ultimate bundle and before the GD.com got a renewal...now after the renewal my account seems to be not excisting...should i register again? (with same acc/email?) i have no clue...but this is what the email said You are registered as a Guest. You will need to do that in order to receive your digital downloads. Since we have time prior to street date, we can cancel your order and refund your money. You will then need to open up a Green Day Web Account and then replace your order, which will give you access to your digital music via your account. so last night i send them an email saying that i didn't make an account before ordering but got the emails for the downloads (after they sent what's above) and they said this After researching this further, we find you do not need to have an account. You will still receive your downloads via email. We apologize for the misunderstanding. Thank you for your patience and support. i just don't understand why they can't get their act together! Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 5, 2012 Share Posted September 5, 2012 i have no clue...but this is what the email said so last night i send them an email saying that i didn't make an account before ordering but got the emails for the downloads (after they sent what's above) and they said this i just don't understand why they can't get their act together! I don't get it. I ended up doing the cancellation and re-ordering thing to attach it to my account. But the download link on my account goes to "Oh Love." And I have not received an email of any kind from them. Link to comment Share on other sites More sharing options...
SamMacs Posted September 5, 2012 Share Posted September 5, 2012 Damn this is confusing. I haven't got the Kill The DJ code yet and I logged into my account on the store and clicked "My downloadable products", it said that I had three remaining downloads of "digital single". I clicked it two times and it didn't work at all, now it says that I have only one remaining download. I'm getting slightly worried about the download of Uno I gotta say Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 5, 2012 Share Posted September 5, 2012 I just sent them this nasty email: You guys better get this crap figured out by the time ¡Uno! comes out or you're going to have a lot of emails, complaints, and bitchy people. Including me. We're already getting bitchy about how unorganized, frustrating, and untimely this process has been. I think I speak for everyone. Good day. PS: Still waiting for my Digital Download #2. Link you provide on "My Downloads" goes to "Oh Love." And I only have one download remaining. Better get fixed soon. -- Matt Chinander Link to comment Share on other sites More sharing options...
billiejoephil Posted September 5, 2012 Share Posted September 5, 2012 I just sent them this nasty email: Well said, Sir, well said. Link to comment Share on other sites More sharing options...
WhiteTim Posted September 5, 2012 Share Posted September 5, 2012 They hit me with that cancel re order shit i asked them if my order was already confirmed they said yes im like fuck it keep it i can just picture canceling the order re order it and somehow they dont get the re order... Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 5, 2012 Share Posted September 5, 2012 if i get no answer from the support till tomorrow ill send them my screens of the confirmation mail of my order and stuff and then tell them according to them i should got the 2nd download yesterday (god knows what will happen with the digital/physical albums i should get at their individual streetdates)...if they still wont answer me or wont fix the issue i have with my account ill send them a mail and warn them that i can easily ?report/do a complaint? with the help of my lawyer Link to comment Share on other sites More sharing options...
AndrewW91 Posted September 5, 2012 Share Posted September 5, 2012 I got my e-mail to download Kill The DJ yesterday. Am I the only one who isn't having problems with this? Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 5, 2012 Share Posted September 5, 2012 OMG YES!! They fixed the issue http://splash.greenday.com/de/ i see the original splash page again, the page when the preorder thing went online at first and i can finally login again and see my downloads etc.!! i will try to download KTDJ later...gosh, hope it works, would be a very nice 18th bday present for me if they finally fixed this...last few days were horrible Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 5, 2012 Share Posted September 5, 2012 Got a reply: Hi, I'm sorry you're having trouble with your Kill the DJ download. Please try to cut and paste the link below into a new browser as that seems to work best. (link) Thank you so much for your patience and support! Green Day Customer Service Link to comment Share on other sites More sharing options...
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