GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 like I said, as far as I know the code for the second single will be sent out today. I know its showing as available in the online store...but if you don`t have the correct code, it wont work. and what to do if you cant even login to your account because of a (obviously) issue (when i try to login i get a message telling me my account doesnt excist), but i already payed for the ultimate bundle set..the support dont answer me :/ Link to comment Share on other sites More sharing options...
Hedwig Posted September 4, 2012 Share Posted September 4, 2012 and what to do if you cant even login to your account because of a (obviously) issue (when i try to login i get a message telling me my account doesnt excist), but i already payed for the ultimate bundle set..the support dont answer me :/ The codes are mailed out, as from what I have heard. Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 is there an other way to contact the GD(-store)-support like instead of writing them an email, to phone them or sth else.. Link to comment Share on other sites More sharing options...
perfectpitchrob Posted September 4, 2012 Share Posted September 4, 2012 Just got an email that gave me the link for kill the dj. Guess they remembered my order after all. Link to comment Share on other sites More sharing options...
Karol Oliveira Posted September 4, 2012 Share Posted September 4, 2012 Just received the e-mail. The right song came (finally)! Link to comment Share on other sites More sharing options...
Femme Gauche Posted September 4, 2012 Share Posted September 4, 2012 Just adding to the chorus of "got mine" as well . Haven't yet attempted to download as I am on my phone, but glad to see it is at least working. Link to comment Share on other sites More sharing options...
farley drexel hatcher Posted September 4, 2012 Share Posted September 4, 2012 I didn't get any email, is that because kill the dj was already released in the UK? So what will our next download be, because we had to buy it. I'm so confused Link to comment Share on other sites More sharing options...
billiejoephil Posted September 4, 2012 Share Posted September 4, 2012 Got the link for KTDJ about 30 minutes ago. I'm a bit disappointed, I mean it is a kick-ass song, but we've already known it for a while and I was hoping for a studio version of Stay The Night... Shit happens, I'd say. I'm a total idiot concerning technical stuff, here's a rather lame question: When I download the song, it's automatically saved/played in the Windows Media Player. How do I save it in my iTunes library? I haven't figured it out yet. :fuckthat: Link to comment Share on other sites More sharing options...
StarKiller Posted September 4, 2012 Share Posted September 4, 2012 Still didn't get any e-mail. Link to comment Share on other sites More sharing options...
NoVaCaInE! Posted September 4, 2012 Share Posted September 4, 2012 I didn't get any email, is that because kill the dj was already released in the UK? So what will our next download be, because we had to buy it. I'm so confused Yeah I didn't get any email either and I'm wondering if people outside the US going to get a different single next. It really is so confusing Link to comment Share on other sites More sharing options...
netty Posted September 4, 2012 Share Posted September 4, 2012 and what to do if you cant even login to your account because of a (obviously) issue (when i try to login i get a message telling me my account doesnt excist), but i already payed for the ultimate bundle set..the support dont answer me :/ have you tried creating an account then? thats what everybody else has had to do once they ordered the set. Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 I First created an acc for the GD store And then ordered my ultimate bundle set. But Since the whole GD hp thing got a renewal it tells me my acc doesnt excist :/ so now i cant login anymore or change my password and cant use my downloads..the Support dont answer me too :'( i payed much money for this and now everything fucks me in my ass Link to comment Share on other sites More sharing options...
gmcloughlin Posted September 4, 2012 Share Posted September 4, 2012 Yeah I didn't get any email either and I'm wondering if people outside the US going to get a different single next. It really is so confusing I got my download link, and ya it's KTDJ pissed off that I payed for it on iTunes, I presumed this would be a different single cos it's been out here a few weeks Link to comment Share on other sites More sharing options...
BradGreenDay Posted September 4, 2012 Share Posted September 4, 2012 Just got the Download E-Mail.... Its KTDJ!!! Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 i payed for this but didnt receive the download email for KTDJ..i hope this stupid issue i got will be fixed soon Link to comment Share on other sites More sharing options...
BradGreenDay Posted September 4, 2012 Share Posted September 4, 2012 i payed for this but didnt receive the download email for KTDJ..i hope this stupid issue i got will be fixed soon Have you contacted the store about the issue? Link to comment Share on other sites More sharing options...
Annie, get your gun Posted September 4, 2012 Share Posted September 4, 2012 Got the email too!!! I'm so happy!! Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 Have you contacted the store about the issue? ~two times ya :/ but unfortunately they dont answer, so i dont know who to contact now..its like i payed for this, they took my money, and now i get nothing (beside the Oh Love single download)..now im even in fear that i wont receive the physical copies of the trilogy because it seems that my account i ordered the ultimate bundle with doesnt excist anymore (probably a technical issue since they updated the GD.com homepage)..and there is no one other i could report my issue, just the support but they dont answer...but luckily i got screens/save files of the confirmation emails with the order confirmation and the codes for downloads/IC.. Link to comment Share on other sites More sharing options...
BradGreenDay Posted September 4, 2012 Share Posted September 4, 2012 ~two times ya :/ but unfortunately they dont answer, so i dont know who to contact now..its like i payed for this, they took my money, and now i get nothing (beside the Oh Love single download)..now im even in fear that i wont receive the physical copies of the trilogy because it seems that my account i ordered the ultimate bundle with doesnt excist anymore (probably a technical issue since they updated the GD.com homepage)..and there is no one other i could report my issue, just the support but they dont answer...but luckily i got screens/save files of the confirmation emails with the order confirmation and the codes for downloads/IC.. Oh... thats wierd, i sent them an e-mail about two weeks about trouble downloading the KTDJ single and i got a reply by the next morning!!! Link to comment Share on other sites More sharing options...
Samoco Posted September 4, 2012 Share Posted September 4, 2012 I didn't get the download link yet. And I can't remember having an account, so I'll have to wait and hope they don't forget the Germans Link to comment Share on other sites More sharing options...
annaclaramd Posted September 4, 2012 Share Posted September 4, 2012 Next time I won't click anything 'til I receive my e-mail, I don't wanna lose my remaining downloads, whatever they are. I just hope they arrive in time, tho, because I'm gonna be disappointed if I don't get Uno in time :/ Link to comment Share on other sites More sharing options...
Katarina. Posted September 4, 2012 Share Posted September 4, 2012 I'm sure this was already asked and I'm sorry, but why can't I see the PayPal option? I can only choose to use a MasterCard or a Visa, which I don't have edit: I guess it just isn't available for my country. Typical. A while ago I think they did have paypal as an option, but they removed it? Idk, it sucks anyway. But you can still use paypal in the US store! That is also the international one, so you can order it from there. The only difference is that you have to pay more shipping costs. Link to comment Share on other sites More sharing options...
Micky Posted September 4, 2012 Share Posted September 4, 2012 A while ago I think they did have paypal as an option, but they removed it? Idk, it sucks anyway. But you can still use paypal in the US store! That is also the international one, so you can order it from there. The only difference is that you have to pay more shipping costs. Ah really? I thought some countries had the options and others didn't. Well, I'll check out how much the shipping cost is from the US, thanks for letting me know Link to comment Share on other sites More sharing options...
Katarina. Posted September 4, 2012 Share Posted September 4, 2012 Ah really? I thought some countries had the options and others didn't. Well, I'll check out how much the shipping cost is from the US, thanks for letting me know You're welcome Could someone give me the link to that preorder homepage? Because I just checked Green Day's site, which usually has that page first. But now I can only find the US store? Just noticed they now sell the ¡Uno! book/CD on its own as well. I just want to get the whole set! Link to comment Share on other sites More sharing options...
Micky Posted September 4, 2012 Share Posted September 4, 2012 You're welcome Could someone give me the link to that preorder homepage? Because I just checked Green Day's site, which usually has that page first. But now I can only find the US store? Just noticed they now sell the ¡Uno! book/CD on its own as well. I just want to get the whole set! http://preorder.greenday.com/ Link to comment Share on other sites More sharing options...
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