WhiteTim Posted September 4, 2012 Share Posted September 4, 2012 All i see is my downloads products is that it? Link to comment Share on other sites More sharing options...
Annie, get your gun Posted September 4, 2012 Share Posted September 4, 2012 I didn't know you had the download in the store account. I thought it was directly to the e-mail But I'm not going to download yet, it says it's available but there's only 3 downloads and I don't want 3 OH LOVE's Link to comment Share on other sites More sharing options...
DoodleBob Posted September 4, 2012 Share Posted September 4, 2012 If you made an account before ordering the Box Set, go to http://preorder.greenday.com and log-in. Then click "My Account" and then "My Available Downloads." Thank you so, so much! Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 4, 2012 Share Posted September 4, 2012 All i see is my downloads products is that it? Might be. Don't have it in front of me. Click it and see Link to comment Share on other sites More sharing options...
WhiteTim Posted September 4, 2012 Share Posted September 4, 2012 Doesnt let me click But im on my smartphone so dunno if web version any different Ima wait till tomorrow before emailin since its not exactly the 4th Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 4, 2012 Share Posted September 4, 2012 Doesnt let me click But im on my smartphone so dunno if web version any different Ima wait till tomorrow before emailin since its not exactly the 4th Yeah, desktop version is different Link to comment Share on other sites More sharing options...
perfectpitchrob Posted September 4, 2012 Share Posted September 4, 2012 I didn't make an account before ordering the box set, but I got the confirmation email/idiot club membership/oh love single/bill, immediately afterwards. If the second single's available now, do I just have to wait for it to be sent to my email? Edit - on a related note, I've heard people say there are 3 downloads total. This means that you can only download each item (be it a single, the albums, or the documentary) three times, right? - sorry, If I'm a bit technologically clueless in regards to this box set Link to comment Share on other sites More sharing options...
WhiteTim Posted September 4, 2012 Share Posted September 4, 2012 If this isnt being emailed then who wanna go on my account to dl it for me lmao Link to comment Share on other sites More sharing options...
gloria123 Posted September 4, 2012 Share Posted September 4, 2012 I didn't make an account before ordering the box set, but I got the confirmation email/idiot club membership/oh love single/bill, immediately afterwards. If the second single's available now, do I just have to wait for it to be sent to my email? same thing here, i sent them an email and am currently waiting for a response Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 4, 2012 Share Posted September 4, 2012 I think that when the download is actually available, we'll get an email Link to comment Share on other sites More sharing options...
DoodleBob Posted September 4, 2012 Share Posted September 4, 2012 I'm so glad I made an account then, because my domain likes to block certain emails from entering my inbox. It happens with pretty much any webstore...it even happened when I was trying to create an account for GDC. I actually had to manually ask them to resend the confirmation email because I never received it. So god bless my impulsive account making urges. Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 after contacting the GD.com support and the GD-'preorder'-support of the preorder-store and not getting any answer im kinda exhausted, dont know what to do anymore... i just copy/pasted what my issue is and what i sent to the GD-'preorder'-support: "Hi, i preordered the Ultimate Bundle Set a few days after you put this online (this was before the GD.com homepage got a whole renewal). Now i wanted to check back to my Store-Account (because on 4th September the 2nd single download will be available), but if i want to login it says "invalid email/password" but it was correct. So i clicked on the "Forgott password?" button to receive a new password, and then a message appeared telling me my account/email doesnt excist. The same happened to me when i wanted to register myself to be a member of GD.com (since you got this possibility since the site renewal) but i never received a confirmation mail, i asked the support twice why i didnt got a confirmation mail with further instructions to activate my account/create a password, but i didnt get a answer from the support too. So what should i do now? I bought the ultimate bundle set, payed for it and i want to use the offers (2nd single download tomorrow). My email i registrated with is: -snip- Thanks." its kinda lame, i payed so much money for this and now i cant even log-in to my account to download the song (if i get no help from the support and this issue wont be fixed i wont even be able to download UNO by the end of this month :/ ) hopefully someone of the GDC (probably someone with the same problem?) can help me out Link to comment Share on other sites More sharing options...
NoVaCaInE! Posted September 4, 2012 Share Posted September 4, 2012 Did anyone get an email with the link yet? I assume it's definitely kill the dj? Link to comment Share on other sites More sharing options...
GuitarPunk94 Posted September 4, 2012 Share Posted September 4, 2012 Did anyone get an email with the link yet? I assume it's definitely kill the dj? i got no mail and it rly seems to be KTDJ ill never ever again preorder/buy sth in the GD store... you can be lucky if you can still login to your excisting account..mine seems to have a huge issue -.- and the support dont even respond to me, seems that i payed ~80 bucks and only get the physical stuff, not the single/album downloads -.- Link to comment Share on other sites More sharing options...
NoVaCaInE! Posted September 4, 2012 Share Posted September 4, 2012 i got no mail and it rly seems to be KTDJ ill never ever again preorder/buy sth in the GD store... you can be lucky if you can still login to your excisting account..mine seems to have a huge issue -.- and the support dont even respond to me, seems that i payed ~80 bucks and only get the physical stuff, not the single/album downloads -.- That sucks man, hopefully you can get it sorted I just logged into my account and clicked "Download" where it says "Digital single 3" (I didn't download oh love from the ultimate box set seeing as I got it through iTunes) and a new tab opened up with a line of writing at the top of the page saying "You gotta supply user Id etc etc dude". It's also after taking one of my 3 downloads and I didn't get anything. WTF? Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 4, 2012 Share Posted September 4, 2012 That sucks man, hopefully you can get it sorted I just logged into my account and clicked "Download" where it says "Digital single 3" (I didn't download oh love from the ultimate box set seeing as I got it through iTunes) and a new tab opened up with a line of writing at the top of the page saying "You gotta supply user Id etc etc dude". It's also after taking one of my 3 downloads and I didn't get anything. WTF? Well, obviously, single #3 hasn't even hit its release date yet so I wouldn't blame them for your mental error. Link to comment Share on other sites More sharing options...
NoVaCaInE! Posted September 4, 2012 Share Posted September 4, 2012 Well, obviously, single #3 hasn't even hit its release date yet so I wouldn't blame them for your mental error. Well all that it shows in my account for download "Digital Single 3", I just assumed that the 3 was a mistake/typo or something. I obviously know digital single 3 hasn't hit it's release date, I clicked on the download link thinking I was gonna get a copy of Oh Love. Didn't say I was blaming them for anything. It's no big deal, as I already have oh love. Just wondering why they took 1 of the downloads when I got nothing. http://oi46.tinypic.com/263kccl.jpg Link to comment Share on other sites More sharing options...
Femme Gauche Posted September 4, 2012 Share Posted September 4, 2012 I didn't make an account before I purchased the box set, and now I am really wishing I had, but... it looks like even people who had done so are having issues. This whole thing is messed up. They need to get their shit together. Link to comment Share on other sites More sharing options...
Hedwig Posted September 4, 2012 Share Posted September 4, 2012 i got no mail and it rly seems to be KTDJ ill never ever again preorder/buy sth in the GD store... you can be lucky if you can still login to your excisting account..mine seems to have a huge issue -.- and the support dont even respond to me, seems that i payed ~80 bucks and only get the physical stuff, not the single/album downloads -.- When you get the CDs you just convert the audio via your computer and get digital files. No big deal. It takes about as much time downloading does. Link to comment Share on other sites More sharing options...
netty Posted September 4, 2012 Share Posted September 4, 2012 from what I understand from having just read a few comments on the IC forums and pm`d Marc, the new codes for the second single will be mailed out today. patience people...... something I know many green day fans have absolutely none of but yeah.... its not like we don`t know the song already or anything.. Link to comment Share on other sites More sharing options...
petros Posted September 4, 2012 Share Posted September 4, 2012 So it will still be available now that we're close to the release of uno yeah?Cause I'm planing to finally pre order it one of these days... Link to comment Share on other sites More sharing options...
netty Posted September 4, 2012 Share Posted September 4, 2012 like I said, as far as I know the code for the second single will be sent out today. I know its showing as available in the online store...but if you don`t have the correct code, it wont work. Link to comment Share on other sites More sharing options...
Micky Posted September 4, 2012 Share Posted September 4, 2012 I'm sure this was already asked and I'm sorry, but why can't I see the PayPal option? I can only choose to use a MasterCard or a Visa, which I don't have edit: I guess it just isn't available for my country. Typical. Link to comment Share on other sites More sharing options...
Sanity Loan Posted September 4, 2012 Share Posted September 4, 2012 The US pre-order site is showing this... http://preorder.greenday.com/kill-the-dj-single.html Link to comment Share on other sites More sharing options...
AndrewW91 Posted September 4, 2012 Share Posted September 4, 2012 10 dollars? Link to comment Share on other sites More sharing options...
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