placenta Posted October 1, 2012 Share Posted October 1, 2012 I just got an answer from their customer service: "I can confirm that your order was shipped on 09/20/12 and has been assigned to our international shipping partner, DHL Global Mail." When tracking my package, it says that processed three times (!?) at Des Plaines, IL. The message from customer service also says: "Delivery to an international address can take up to 4-6 weeks depending on the destination." So much for the "delivered on street date"-thing. Not impressed by the way their most loyal fans are getting treated. Link to comment Share on other sites More sharing options...
Annie, get your gun Posted October 1, 2012 Share Posted October 1, 2012 I'm so far away... I can wait the time necessary only if I have the certainty it will arrive here, I don't know, next month maybe? But they should've had specified that. Link to comment Share on other sites More sharing options...
aldyofficial Posted October 1, 2012 Share Posted October 1, 2012 so, all box for the international address is sitting on the des plaines, doing nothing since Sept 26. and it takes 4-6 weeks. y'know what you've got from fucking 4-6 weeks? iDOS! is coming. and I could go around the world in 4-6 weeks. Link to comment Share on other sites More sharing options...
gmcloughlin Posted October 1, 2012 Share Posted October 1, 2012 Still no sign... Getting seriously pissed off Link to comment Share on other sites More sharing options...
desertrose Posted October 1, 2012 Share Posted October 1, 2012 Mine was just delivered! Excited!!! Link to comment Share on other sites More sharing options...
9ko Posted October 1, 2012 Share Posted October 1, 2012 I just got an answer from their customer service: "I can confirm that your order was shipped on 09/20/12 and has been assigned to our international shipping partner, DHL Global Mail." When tracking my package, it says that processed three times (!?) at Des Plaines, IL. The message from customer service also says: "Delivery to an international address can take up to 4-6 weeks depending on the destination." So much for the "delivered on street date"-thing. Not impressed by the way their most loyal fans are getting treated. Well, I'm also Norwegian. I have the same issue, and I have sent them two emails now, where I am a bit pissed at them/ DHL.. No answer.. The first one was like 4 days ago. Link to comment Share on other sites More sharing options...
OldWhatsHisFace Posted October 1, 2012 Share Posted October 1, 2012 Ugh! It's been processed three times! Then nothing has happened since the 25th! It's been seven days and I'm getting seriously sad now! Link to comment Share on other sites More sharing options...
JIGD13 Posted October 1, 2012 Share Posted October 1, 2012 I just got an answer from their customer service: "I can confirm that your order was shipped on 09/20/12 and has been assigned to our international shipping partner, DHL Global Mail." When tracking my package, it says that processed three times (!?) at Des Plaines, IL. The message from customer service also says: "Delivery to an international address can take up to 4-6 weeks depending on the destination." So much for the "delivered on street date"-thing. Not impressed by the way their most loyal fans are getting treated. I'm so pissed off with this I Live in Ecuador and DHL said that when it arrive here I have to wait 1 week more but I said no problem but know when ¡Uno! Arrives ¡Tré! will be one week away. I got the same e-mail and know I don't know if Warner it's taking this seriously Link to comment Share on other sites More sharing options...
BradGreenDay Posted October 1, 2012 Share Posted October 1, 2012 Still waiting, goddammit. Still in Des Plaines, IL since the 26th. I am pissed off. Same with me... Link to comment Share on other sites More sharing options...
Florence Posted October 1, 2012 Share Posted October 1, 2012 This is so unfair I already paid for it, it's so ridiculous I can't even believe it. I know. There should be a default smiley like this on GDC: it describes my angry feelings towards the box set so well. "delivery on street date" Link to comment Share on other sites More sharing options...
Psycho Britney Posted October 1, 2012 Share Posted October 1, 2012 I can't believe how this bundle was advertised as being released on street dates when this clearly didn't happen. I got mine one day late and it's frustrating, but it's unbelievable people are still waiting The bundle looks so nice and UNO is worth the wait but still... Link to comment Share on other sites More sharing options...
Annie, get your gun Posted October 1, 2012 Share Posted October 1, 2012 I know. There should be a default smiley like this on GDC: it describes my angry feelings towards the box set so well. "delivery on street date" There aren't enough angry emoticons! Why these people has to be SO disorganized?!? Link to comment Share on other sites More sharing options...
BradGreenDay Posted October 1, 2012 Share Posted October 1, 2012 If this happens with DOS i will be pissed off!!!!! Link to comment Share on other sites More sharing options...
July21 Posted October 1, 2012 Share Posted October 1, 2012 i got my stuff since 10 days. so shitty to see how some of you guys are still waiting! Link to comment Share on other sites More sharing options...
BradGreenDay Posted October 2, 2012 Share Posted October 2, 2012 Oh Love... Oh Love... Won't you bring me my box set tonight!!!!! Link to comment Share on other sites More sharing options...
pasalaska Posted October 2, 2012 Share Posted October 2, 2012 Surprise surprise Warner hasn't replied to my email. I just want what I paid for, it's really not too much to ask. Link to comment Share on other sites More sharing options...
sauser Posted October 2, 2012 Share Posted October 2, 2012 Well, all orders of everything takes 4 weeks to get outside US. Mine's still on that fucking Des Plaines, IL - I wondering why did they just send it 2 weeks earlier or something in order to get it in time ! Link to comment Share on other sites More sharing options...
Slave To The Network Posted October 2, 2012 Share Posted October 2, 2012 Yay!!! I finally got it!! About time! Link to comment Share on other sites More sharing options...
bubblette29 Posted October 2, 2012 Share Posted October 2, 2012 I just want the CD in my hand! I'm considering just buying it at the store. But I don't want to. Link to comment Share on other sites More sharing options...
Exzor Posted October 2, 2012 Share Posted October 2, 2012 I am beyond pissed. So I pre-ordered the box set, knowing it would sell out. I bought it mid-August, super happy. I noticed I never got a confirmation email, but the money via paypal did go through and it was paid for. I never got my download links, I never got my confimation email. I emailed the Green Day webstore and through a very long converstation, here's the answer they gave me: "Through an error in our system, it seems like your order was never placed and kept in our records. We apologize." They refunded my money and gave me what as an apology? a 10% disscount code for the webstore. 10%.... I asked them to just send them another box instead of refunding me, but they said they are all sold out.. I am so mad and heartbroken guys. I was so exicted. I pre-ordered it early. And through a glitch, the webstore's own fault, I won't have it So pissed. What did I do to deserve this Link to comment Share on other sites More sharing options...
BradGreenDay Posted October 2, 2012 Share Posted October 2, 2012 i dont think ill pre order something off The green day site again!!! Link to comment Share on other sites More sharing options...
ChelseaDagger Posted October 2, 2012 Share Posted October 2, 2012 Surprise surprise Warner hasn't replied to my email. I just want what I paid for, it's really not too much to ask. Exactly. They sure charge the credit card in a hurry.... less of a hurry to send out the product Wonder if mine will arrive before the release of ¡DOS! ???? I don't mean to complain (OK maybe I do) I'm just frustrated because I am so looking forward to it arriving Link to comment Share on other sites More sharing options...
dirnt286 Posted October 2, 2012 Share Posted October 2, 2012 So much for "arriving on the street date." Mine came today. And I live in the United States! Link to comment Share on other sites More sharing options...
Ratchet Posted October 2, 2012 Share Posted October 2, 2012 Just wondering if anyone from New Zealand or Australia has gotten their box set yet because mine still hasn't arrived mine's still not here yet I think its gonna take another week for us Link to comment Share on other sites More sharing options...
astroz0mbie Posted October 2, 2012 Share Posted October 2, 2012 I wish I could've gotten the box set, but then again I've also had issues with previous pre-orders... When I pre-ordered 21CB it never came, and when I emailed them about it they replied saying that basically it wasn't their fault if I had any difficulties with shipping and I should contact UPS... and they told me it was never "verified for shipping." Link to comment Share on other sites More sharing options...
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